Role: Microsoft 365 Support Engineer REF 80374
Contract Length: 6 months
Location: London
IR35: Inside
Pay Rate to Intermediary: Market Rate
Security Clearance: DV requested
Spinwell is recruiting for a Microsoft 365 Support Engineer for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE MICROSOFT 365 SUPPORT ENGINEER
- Monitoring, administering and managing Microsoft 365 services, including Entra ID, Exchange Online/On-Prem, SharePoint, Teams, and Intune
- Ensuring service availability, performance, and security
- Investigating and resolving faults in services
- Implementing preventative measures and providing advice on solutions
- Configuring collaboration features, permissions, and access controls
- Using PowerShell or other scripting languages to automate repetitive tasks
- Creating and maintaining scripts for provisioning, user management, and reporting
- Performing administration, maintenance and system tasks such as testing, and applying updates, patches, and feature releases to Microsoft 365 services
- Documenting configurations, procedures, and best practices
- Optimising licensing and subscription costs
- Mentoring and leading less experienced members of the team to develop skills across the team
- Keeping up to date with new practices and innovation in technologies
- Bringing in recommendations to improve system performance, security, and reliability
- Plus, many more ad hoc technical, commercial and business activities required in support of the team’s work
SKILLS/EXPERIENCE OF THE MICROSOFT 365 SUPPORT ENGINEER
- Expert knowledge of Microsoft 365 technologies including Exchange, OneDrive for Business, Teams, SharePoint, Power Platform, Microsoft 365 Admin Centre and Azure Services
- Expert knowledge of Exchange Online, on-premises Exchange and hybrid Exchange environments
- Working knowledge of enterprise mobility & security - Intune MDM & MAM, Entra ID, Identity, Information Protection, Threat Protection, Cloud App Security
- Microsoft Teams implementation, governance, administration
- Microsoft Teams voice and video services
- Active Directory / Entra ID management
- Knowledge of Microsoft licencing and experience of managing Microsoft licencing and Azure subscriptions
- 365/Azure service health monitoring
- Experience of using PowerShell
- Experience in translating business requirements into tangible technical milestones
- Strong experience leading implementation projects of Microsoft 365 workloads and new features
- Experience in creating Power Automate flows to automate repetitive tasks
- Be proactive with the changes in the Microsoft ecosphere and ensure that we are working towards the cutting edge of the technology stack
- Strong ability to produce and maintain technical documentation
- Proven technical experience of large enterprise environments managing multiple technology services
- The following experience and skills are desirable in this role:
- Recognised higher education in an IT related area
- Certifications in Microsoft 365 (e.g., MS-102)
- Network Security qualifications
- Familiarity with legislation pertaining to Government/Public Sector IT
If you are a Microsoft 365 Support Engineer, apply now or send your CV to Spinwell!
We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us
Disability Confident
As a member of the disability confident scheme, the client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.
Armed Forces Covenant
The client is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.
If you qualify for the above, please notify us and quote the role you are applying for.
We will be in touch to discuss your suitability and arrange your Guaranteed Interview.
Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let us know.