Role: Benefits Officer
Contract Length: 3 months temporary with potential extension
Location: Hybrid/Rugby (2-3 days in the office)
IR35: Inside
Pay Rate to Intermediary: £22 - £25 per hour
Security Clearance: Basic DBS and BPSS
Spinwell is recruiting for a Benefits Officer for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE BENEFITS OFFICER
The purpose of this role is to work with clients to support them to pay their rent and council tax through the provision of financial support. This includes the administration of Discretionary Financial Support Schemes and Information and signposting regarding financial inclusion support
SKILLS/EXPERIENCE OF THE BENEFITS OFFICER
- A good understanding of the legislation used for decision making regarding Housing Benefit, Council Tax Reduction and Discretionary Financial Support schemes administered by the team (including Homeless Prevention Grants)
- Previous experience of assessing claims for Housing Benefit and or Council Tax Reduction
- Excellent listening and communication skills with a wide range of people of all ages and background
- Experience of explaining complex issues in a face to face, telephone based or video-based environment
- Good time management skills and the ability to work effectively under pressure and prioritise to meet deadlines
- Ability to work in partnership, network, influence, problem solve, overcome barriers and apply solution focused approaches
- The ability to work well within a team and under own initiative and of maintaining professional boundaries with clients and partner agencies
- A good understanding of the importance of confidentiality, safe practice and safeguarding
- A good standard of education to enable the creation of letters undertaking basic arithmetic
- Full driving licence and access to a vehicle to undertake home visits across the Borough.
If you are a Benefits Officer, apply now or send your CV to Spinwell!
We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us