Role: Firearms Licensing Administrator REF 365484
Contract Length: 6 months from start date
Location: Exeter
IR35: Inside
Pay Rate to Intermediary: £16.49 per hour
Spinwell is recruiting for a Firearms Licensing Administrator for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE FIREARMS LICENSING ADMINISTRATOR
To provide an effective and efficient quality administrative service to the firearms licensing team, seeking to ensure that all firearms licensing applications are in support of legal activity. In particular, to:
- Undertake processing activities flagging any concerns or suspicions of potentially criminal activity to the Supervisors.
- Maintain awareness and update knowledge in the area of Firearms Legislation and changing processes and procedures.
- Provide customer focused point of contact for telephone enquiries to the team, providing advice and guidance to callers on all aspects of firearms licensing.
- Manage/process payments for certificates
- Receive, sort and distribute high volumes of mail and email.
- Carry out checks on applicants using Force intelligence systems.
- Ensure that all applications are appropriately and accurately recorded and uploaded to management systems .
- Scan application documents for retention on suitable database, ensuring archived material is fully recorded and stored prior to disposal of the hard copy.
- Seek opportunities for continuous improvements to processes, highlighting opportunities for improvements to the Supervisors.
- Represent, on occasions, as the team’s representative
- Interpret information on force systems or on contact with members of the public and personally resolve or escalate with supervisors when appropriate.
SKILLS/EXPERIENCE OF THE FIREARMS LICENSING ADMINISTRATOR
- Experience of using IT systems, including Microsoft Office applications
- Demonstrable customer care skills
- Ability to organise work effectively in order to meet deadlines and targets
- Proven administrative skills
- Good verbal and written communication skills
If you are a Firearms Licensing Administrator, apply now or send your CV to Spinwell!
We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us